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Co-Managed Services

Your Team Leads. We Execute.

Our Co-Managed IT Services maximize your budget’s potential, helping you sidestep the costs of building out a full internal team while delivering expert support precisely when you need it. Our team handles the daily grind of monitoring and ticket resolution, freeing your staff to pivot from constant troubleshooting to innovating and executing the high-value projects that define your success.

You call us, you get us—every time. No handoffs. No outsourcing. Just clear communication and consistent support you can rely on.

Co-Managed IT

Co-Managed Support Desk

When support requests pile up, productivity stalls and critical projects lose momentum. Tickets stack up, response times slip, and projects get pushed aside just to keep up with daily support requests. Our Co-Managed Support Desk services provide additional coverage, real-time monitoring, and experienced technicians who help keep operations moving without taking control away from your internal team, including:

  • 24/7 monitoring and reporting to maintain visibility across your environment

  • Proactive alerts and troubleshooting to help resolve issues before they impact users

  • Responsive help desk support that reduces pressure on internal teams and shortens resolution times

  • Quarterly strategic reviews with guidance, planning insights, timelines, and budgeting support through our vCIO services

For organizations needing additional security oversight, our Support Desk Pro plan adds Managed Detection & Response (MDR) for advanced threat monitoring and rapid response capabilities.

Co-Managed IT

Co-Managed Cybersecurity

Cybersecurity isn't a luxury—it's the foundation for healthy operations. For small businesses, the threat landscape is overwhelming; you can't afford a breach, but you also can't afford a dedicated security team. Our co-managed cybersecurity offerings help you strengthen protection without overloading your internal staff, giving you the tools to fight back against sophisticated attacks.

  • Foundational Protections – These services include Endpoint Detection & Response (EDR/XDR), Email & DNS Filtering, Dark Web Monitoring, Phishing Simulations, and more.

  • SIEM Essentials & Training – We provide Security Information and Event Management (SIEM) essentials—a centralized system that aggregates and analyzes log data from across your network to detect threats in real-time—combined with user education to reduce exposure to social engineering.

  • Pro & Prestige Options – Advanced MDR, SIEM Pro, dedicated cybersecurity advocacy, executive briefings, and incident response planning for businesses that need the highest level of assurance.

These layers are designed to work together to improve resilience, ensuring your existing IT team maintains control while having the backup of enterprise-grade security experts.

Co-Managed IT

Co-Managed Infrastructure

Stop trying to stretch a small team thin. Many growing businesses struggle to balance daily maintenance with strategic growth, often leaving critical systems unpatched or unmonitored simply because there aren't enough hours in the day. Our Co-Managed Infrastructure fills that gap, keeping your systems secure, compliant, and performing at peak levels through continuous oversight—without the cost of hiring a full-time specialist.

  • Infrastructure & Device Management – Proactive support keeps your devices and network in peak condition, preventing the "firefighting" that drains your team's energy.

  • Regular Server & Workstation Patching – Ensures your systems remain secure and up to date, closing the vulnerabilities that attackers target.

  • Continuous System Health Monitoring – Backup monitoring, change logging, and automated network assessments keep your infrastructure reliable, so you never have to wonder if your systems are failing until it's too late.

You also benefit from quarterly business reviews and strategic planning reports through our vCIO and Technology Alignment Manager services. This ensures your IT investment aligns with your goals and budget, giving you enterprise-level strategy without the expense of costly internal expansion.

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Your Internal Team Doesn’t Have to Do It Alone

Partner with Endeavor IT to optimize your infrastructure, support, and security while your team focuses on what matters most.